Request Details
Is this request urgent?
No
Yes
Account Issues / Request
Banner Issue / Request
Classroom Issue / Request
Computer Issue / Request
Desk phone Issue / Request
Hardware / Software Quote
Hardware Issue / Request (Non-Computing)
Help Desk Triage
IT Security Issues / Request
Network Issues / Request
Other
Printers Issues / Requests
Public Safety Issue / Request
Residential Television Issue / Request
Server Issues / Requests
Surplus
Training Request
Web Applications Issue / Request
Account Issue / Request
New Account
Change Account
Remove Account Request
CNU Account Issue
Password Reset
Alumni Account Reactivation
Name Change Request
Directory display modification
Drive Requests
Other
Banner Issues / Request
Admin Pages
Database
Request a Banner patch, upgrade, or modification
Oracle Password Reset
Banner Account Modify
Other
Classroom Issue / Request
Projector Screen issue
CD / VHS / DVD / BluRay Player issue
Projector issue
Computer Software issue
Laptop Connection issue
Computer Network Connection issue
TV issue
Document Camera issue
SMART Tablet Monitor issue
Audio Issue
Computer Hardware issue
Other Issue
Classroom Lectern Key Request
Classroom Technology Training
New Classroom/Lab Hardware Request
New Classroom/Lab Software Request
Other
Computer Issues / Request
New software request
OS Update/Re-Image
Software Installation/upgrade
Malware/Virus
Problem with existing
New Employee Setup
Other
Hardware / Software Ruquest
Hardware Quote
Software Quote
Stuff Quote
Other
IT Security Issue / Request
Report phishing or suspicious email
Virus/malware
Security Review
Other
Networking Issue / Request
CNU Onguard
Data Jack Install
Equipment Alarming
Game Consoles
Guest Access
Problem with existing service
Wired Issue / Request
Wireless Issue / Request
Other
Printer Issue / Request
New printer install
Issue with existing printer
Request new printer quote
Pharos Administrator Account Request
Issue with PrintAnywhere Printing
CNU PrintAnywhere Setup
Other
Public Safety Issue / Request
Door Access
Emergency Alerts
Persona Client / Card Encorder
Security Cameras
Other
Server Issue / Request
IT Internal Service Request
New Service Request
Problem With Existing
Server/Application Issue
Other
Telephone Issue / Request
Caller-ID update
Call routing change
New Employee Setup
Not working
Voicemail Password Reset
Other
Television Issue / Request
Bad Reception
Cable Install Request
Missing Channel
Not Working
Other
Web Applications
Advancement
Captains Card Reporting Tool
New Account Workflow
My.CNU.edu MyLinks
Commencement
Directory
Emergency Contact Form
Employee Resource System
Faculty Information Management System
Graduate Application Summary Tool
Graduate Recommendation Form
Housing
Human Resources Information System
Individual Development and Educational Assessment
MCLL Scholarship Application
Missing Person Report
Music Application Form
OURCA Travel Application
Paideia
Password Management Tool
Student Schedule of Classes
Faculty Schedule of Classes
Silent Witness
Student Refund Link
Undergraduate Application Summary Tool
Other
Details
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